Travelers COVID-19 Information Center

UPDATE FROM TRAVELERS:

Here are some of the ways we’re helping our customers

Providing billing relief for all U.S. customers, including suspending cancellation and nonrenewal of coverage due to nonpayment through June 15, 2020 (no interest, late fees or penalties will be charged).
Giving U.S. personal auto insurance customers a 15% credit on their April and May premiums.
Adjusting the claim inspection process to rely more heavily on state-of-the-art digital and virtual tools.
Conducting virtual premium audits for an extra measure of safety.
Providing telemedicine options for injured employees through workers compensation, including a temporary telerehabilitation program for those who are concerned about attending or unable to attend physical therapy visits in person.
Continuing to provide auto coverage for customers whose job responsibilities now include using their personal vehicles to make food, grocery, pharmacy and medical supply deliveries.
Helping customers who are experiencing financial hardships by offering solutions based on their unique circumstances.
Continuing to provide Risk Control services to our business customers through virtual risk assessments and webinars. We are also offering specific guidance on protecting workers and assets during shelter-in-place orders, as well as counsel on how to manage the eventual return to worksites.