Owner, Business Manager
Meet Heidi Ramer
Heidi eased her way into the family business over the years. She began in 2002 in a part-time position as the agency’s only Customer Service Representative. She has held just about every position within the agency and has now settled into the role of Business Manager, where she enjoys the day-to-day bookkeeping and human resource operations of owning a business. She is continually rewarded by working with the phenomenal staff as they strive for a professional yet personalized experience with every single customer.
Heidi has a bachelor’s degree in psychology from Manchester University, as well as 16 years of combined experience in restaurant and property management. She is an active member of Pine Hills Kendallville Church, where she serves as bookkeeper and chairperson of the finance committee, a member of the Kendallville Board of Zoning Appeals, and a past president and current member of the Kendallville Rotary Club.
Heid and her husband Jarrod have two children, Jordan and Caleb, but are about to become empty nesters! Free time will now include road trips to the University of Tennessee along with world travel, reading, cooking, exercising, watching Indianapolis Colts football and Kansas basketball!
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